Health Information Exchange

The Health Information Exchange (HIE) is the technology which underpins the sharing of electronic health and care records across the North East and North Cumbria to support direct patient care.

It is a key module of the Great North Care Record.

Newcastle Hospitals is implementing a regional HIE on behalf of the North East and North Cumbria. A contract with a system supplier was awarded in April 2019.

The latest HIE briefing document and slide deck is available (published July 2019). An outline of the current governance which oversees the HIE programme is available. This will evolve and be updated as the programme develops. We hosted a webinar on 18 July which provided an update on the implementation and a Q&A session.

Access the first HIE briefing document and slide deck (published May 2019).

What will the HIE do?

The HIE will allow health care professionals across North East and North Cumbria the opportunity to appropriately access and securely share patient’s medical information electronically.

The HIE is an intuitive, functional user interface that presents a consolidated view of the most commonly needed pertinent information about the current and past health status of a patient. The HIE pulls from multiple contributing data sources in a form that can be shared with other software systems and web browsers.

Accessed as an embedded link from a calling information system within user and patient context, the contextual link eliminates the need for secondary login and patient search which encourages clinical adoption, improves patient safety and co-ordination leading to better outcomes and a lower cost of healthcare. For users without access to a clinical system, a separate web portal login is available.

What is a connector and a viewer?

There are two aspects to the HIE – connecting and viewing. We want to encourage all organisations in the initial scope to install connectors. This means they will allow their data to be viewed via the HIE  across the region. A viewer allows professionals to see what data is held about a patient in other care settings.

Organisations may have viewers in place before connectors as are these are more easily installed. The benefits of the HIE are only fully realised once all organisations across the region are connected and viewing data.

We will provide more detail and guidance on connectors and viewers, and what organisations need to do to install them as the programme evolves.

If you have a query about the implementation of the HIE – post on our online network or email us.