Opt Out

Keeping your information secure
By law, everyone working in, or on behalf of the NHS, must respect your privacy and keep all information about you safe. The Great North Care Record will be viewed via a secure and encrypted system that meets NHS security standards.

The system keeps a record of everyone who has accessed a patient record, the time and date when they accessed it and the information they were viewing. The laws on data protection are clear and we take them very seriously. Regular checks are made to make sure that only people who need to see your patient record are viewing it.


Opting out at the point of care

If you need treatment at Emergency Department (A&E) or at out-of-hours services, the doctor or nurse may need to know more about you, like what medication you take or whether you have any allergies. They will ask your permission to view your Great North Care Record.  If you choose not to give permission, they will not access your record.


Opting out at your GP practice

If you wish to completely opt out of the scheme, you can do this by printing the form below and returning it to your GP practice. If you choose to opt out in this way, your information will not be available to health professionals in the event of an emergency, even if you wish to consent at the time. It may also mean that your information is no longer available to other NHS community services.

  • If you would like to discuss any concerns, you can contact the Great North Care Record team on 0344 811 9587 (this line will be managed 09:00 – 17:00 Monday to Friday); outside those hours there will be a dedicated answer service.  Calls not answered immediately will be responded to on the next working day (Monday-Friday).  Calls charged at a standard landline rate.
  • To opt of the scheme, complete, sign and return the form as per the instructions on the form

 

If you would like to opt out of the Great North Care Record please either:

  • Download the form, complete, sign and return as per the instructions on the form Opt out form
  • Call 0344 811 9587 (this line will be managed 09:00 – 17:00 Monday to Friday), outside those hours there will be a dedicated answer service.  Calls not answered immediately will be responded to next working day (Monday-Friday).  Calls charged at a standard landline rate.