Training Hub

Welcome to the My GNCR Training Hub

Here you will find user guides for My GNCR and for the My GNCR Management Portal. If you have any questions or wish to provide feedback please contact us on nuth.gncr@nhs.net.

These guides are under continuous review and will be updated with new versions frequently.

The information included on this page is for internal use only.

My GNCR service

How to subscribe   Guide Last updated 13 February 2022

Preferences  Guide Last updated 13 February 2022

Notifications and messages   Guide Last updated 13 February 2022

Correspondence list   Guide Last updated 13 February 2022

Correspondence summary   Guide Last updated 13 February 2022

Correspondence details   Guide Last updated 13 February 2022

Appointment list   Guide Last updated 13 February 2022

Appointment summary   Guide Last updated 15 February 2022

Appointment details   Guide Last updated 13 February 2022

All My GNCR service guides Last updated 15 February 2022

Management Portal

All users

How to reset your own password  Guide Last updated 13 February 2022

How to reset another users password  Guide Last updated 13 February 2022

How to add a user account   Guide Last updated 13 February 2022

How to enable or disable a user account   Guide Last updated 13 February 2022

How to add a site   Guide Last updated 13 February 2022

How to add a location   Guide Last updated 13 February 2022

How to add a department   Guide Last updated 13 February 2022

How to add an appointment type   Guide Last updated 13 February 2022

How to enhance data items after autocreation   Guide Last updated 13 February 2022

Asset content and naming guidance   Guide Last updated 13 February 2022

How to add or edit assets    Guide Last updated 13 February 2022

How to associate assets   Guide Last updated 13 February 2022

How to add or edit appointment prerequisite reminders   Guide Last updated 13 February 2022

How to associate prerequisite reminders   Guide Last updated 13 February 2022

Patient log   Guide Last updated 13 February 2022

Appointments log   Guide Last updated 13 February 2022

Correspondence log   Guide Last updated 13 February 2022

How to send a broadcast message   Guide Last updated 13 February 2022

How to change alert and reminder settings (Organisation)   Guide Last updated 13 February 2022

API Message Log   Guide Last updated 13 February 2022

All Management Portal guides Last updated 13 February 2022

Global Users

How to create an Organisation   Guide Last updated 13 February 2022

How to update an Organisation   Guide Last updated 13 February 2022

How to reset an Organisation Secret   Guide Last updated 13 February 2022

How to change alert and reminder settings (Global)   Guide Last updated 13 February 2022

How to change alert content   Guide Last updated 13 February 2022

How to update static pages   Guide Last updated 13 February 2022

How to export patient log   Guide Last updated 13 February 2022

How to export appointment log   Guide Last updated 13 February 2022

How to export correspondence log   Guide Last updated 13 February 2022

How to export messages log   Guide Last updated 13 February 2022

All Management Portal global user guides Last updated 13 February 2022